Fix Missing Serial/Product Numbers for HP Laptops
I have taken this information from http://diypcrepair.wordpress.com/2013/04/30/how-to-fix-system-board-ooa-missing-system-information-hp/ I tried this on an HP DV6 1152tx notebook and it worked. How to Fix “System Board OOA” or “Missing System Information” or “Product Information Not Valid” HP This happens when a motherboard loses the information that’s “tattooed” onto it, or burned onto it. HP says the only way to fix this issue is to pay a technician to repair the issue. I have found a way to do it yourself, although it does require a little finesse and following directions. It’s not too difficult, though. Before you try the method below, see if this method works first, because it is less of a headache to deal with. Things you’ll need: Empty USB thumb drive About 30 minutes or less Here’s How: First, download this utility . It’s called Rufus, and it quickly and easily makes bootable flash drives, which is how we are going to run the HP tattooing utility. Next, downl
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